Responsibilities: I had played various roles as ux researcher, wireframing, prototyping and mockups.
User research
Personas
Problem statements
User journey maps
Understanding the user
My Role
UI/UX Generalist
Apr 2015 — Mar 2016
User research: summary
I have conducted interviews and created empathy maps to understand the users that I’m designing for and their needs. A primary group identified through research was students who need mobile payment app with money manager. The user group gave their feedback about not noting their money transactions lead to overspending.
User research: pain points

Persona
Problem Statement

User Journey

Digital wireframe
